In the past I've bought my new cars from Berlin city, Every time I'd bring it in for inspections, they'd ALWAYS FIND SOMETHING WRONG.... This was the second year of going to Capitol and feeling sick wondering what they'd say they found. Again nothing wrong.. This team I feel is honest and doesn't try to take advantage of their customers.
Thank you very much for the fifth time Scott Campbell! This is my second GMC terrain, and I totally love it! I asked Scott to make the magic happen again, and as usual he came through! I love Captial City Buick GMC!
I felt like I was heard and was delivered exactly what i wanted
Karl and Colby were amazing and got me into an awesome Ram 1500. Fully delivered and everything!! Thank you!!!!
Whenever I bring in my car(s) for service, I'm greeted promptly and cheerfully. If I am waiting for my car, the service advisor keeps me informed of the status. The waiting area is nice, and I've met some other customers and it we've had some good conversations. Overall a very friendly and inviting place to get my car serviced. Post-service, my car is always clean and the work performed is explained expertly and documented clearly. My experience has been that your dealership service department is organized and efficient.
Very supportive staff that took great care of me.
Armel at Capital City GMC was amazing when I purchased my new truck. He worked with me and went the extra mile.
Everything was on time. The environment was clean and well organized. All staff were friendly but professional. Proper social distancing guide lines were followed and made easy to comply with.
Good customer service and quick service!
Went there to get my oil changed a recall done and tire rotated. Took bout 1hr. Not bad
Great Service team and they got my vehicle fixed up in a jiffy!
Scott worked exceptionally hard to get us in the truck that we wanted for the price that we wanted! He was very professional and responded to us in a timely manner.
Linda & I bought a 2018 GMC today. The staff were fantastic, especially Scott Campbell. He made Linda & I very comfortable with his soft sell approach. Scott was very professional, knowledgeable a nd did I say funny. Yes he was a joy to work with. Did I mention I got a great truck at a great price. Thank you everyone at Capital GMC. Doug & Linda
Dealer worked within my budget and found a more capable vehicle than originally anticipated.
I just brought home a 2021 GMC Terrain, and the process was quick, easy, and informative. Shout out to Pierre for all the help!! I wasn’t lost in the process for a moment. His customer service skills and professionalism really showed. You guys are awesome!!!
What a great experience! Karl Preus was ready to go when I walked in the door. Helped me get a new truck and I got to keep my old one. Fantastic customer service, friendly and efficient. I would give 6/5 stars if I could. If you need a new car go see Karl!
Karl at capital city Buick GMC is awesome!! I've bought several buicks from him.... He's great!!!
Made me feel comfortable, and the whole process was very smooth and relatively quick!!! Had answers to all of my questions
Very good customer service
Ed, Joe, and the rest of the team were great to work with. The process was so easy!!! I hate car shopping and they made this experience fantastic.
Great customer service. Always customer service focused. Very friendly and knowledgeable
We had a great experience. We got exactly what we wanted!
Armal went out of his way to assure our satisfaction. Love our purchase.
Scott Campbell Nailed it. Found the truck I needed. Had the new Plow fitted. Seamless sales experience. Highly recommend him and Capitol City
Armel is an awesome sales representative and always looking out for our best interest, he makes our experience extraordinary. And keep coming back because we enjoy service department and enjoy saying Howdy to everyone
First of all, they have a great inventory, and have access to even more. When the trucks in which I was interested were simultaneously sold before I could get over there from Maine, Joe Lee found an exactly equipped truck at another of their dealerships, and then had it delivered to my home! Now, that's service. And the deal was as pleasant as it could be. We were in-and-out of there quickly, and went home to relax and wait for the truck to be delivered. It was delivered today, right at the scheduled time. Everyone I encountered at Capitol ...
Great customer service from Ed Farr and staff at Capitol GMC...excited about new diesel Terrain.
The lease on our vehicle is up in March so we called Armel Mends-Cole and explained what type of vehicle we were looking for. Armel found us what we wanted, a 2021 GMC Acadia, and on Thursday, 1/28/2021, we went to see him. The vehicle was perfect and he made the purchase a smooth experience. Armel was very thorough in his explanation, as to how everything worked, since this vehicle has more bells and whistles than our previous vehicle had. I highly recommend that anyone looking to purchase or lease a vehicle to call or stop in to Capital City Buick GMC ...
So, my lease came to an end, and it didn't go the way I had hoped, but Colby Rowell helped me find a solution that works. He was diligent, doing research prior to our appointment so he could lay out all my options. He didn't sugar-coat things or try any kind of pressure salesmanship to get me to spend more than I can afford. I will be a faithful customer of Capitol City for many years to come, and I highly recommend them!
all good fair and to the point
I just sold my 1978 F-150. So I test drove a bunch of trucks in Burlington. It came down to a choice between Ford and GMC. A friend suggested I go see Armel Mends-Cole at Capitol City and I am glad I did. I just test drove and bought a 3500HD. It was a big deal to switch to GMC, but I am glad I did. Armel is a great Sales Associate. I feel like I got a great deal and a great truck.
Scott was fantastic throughout the entire process. He communicated well and went the extra mile to find the truck I wanted even though is was at another dealer. Fair price and very accommodating to my wants and needs.
Very considerate, helped me save money when could of taken advantage of my inexperience dealing with the Cadillac converter.
I greatly appreciate the quality service I receive every time I have to bring my car in whether it be for a service or getting new tires. They are very professional and respectful.
great sales people! nice facility!
Thanks Joe for all your help getting us into our new GMC Sierra. We really love the truck.
It was a Fast and Safe experience. The Salesman was very knowledgeable.
Overall, I'm very pleased with my car buying experience. I checked out a used Honda I saw on their website and it was exactly as described. I worked with Pierre, who was super friendly, patient, and was never pushy. I feel like I walked away with a very fair deal and am loving my new car!
Always a great job!
This is the 6th vehicle that I have leased through Capitol City Buick GMC. Scott Campbell has been my go-to salesman each time. He is a true professional in his dealings and always takes time to talk with me when I have questions. He is extremely thorough in his work and very respectful to my wife and I. He even checks with me from time to time during the lease to see how it’s going.
great service and friendly
Great selection great service and see Pierre for the best no hustle deal you'll ever find
Karl was excellent to work with!
They have always been helpful. I went to Armel an he was the best sales guy I ever worked with.
right in right out that what i like
This was my second purchase from Karl Preus, and I can't praise his service, attitude, and skill enough. The service department has treated me very well over the past 3 years of owning my truck, and I am very happy that I purchased at Capitol City.
The service advisor Cory was very polite, professional and explained what the tech found with my car. The repair was completed in a timely manor the first time. I could not be more pleased with the service team.
Great service. I have had business with Casey and Wayne in service. they are great!
I am very thankful for the help of the service department for their help in finally fixing an issue that another Autosaver location poorly repaired. They finally ended a 3 month, 6 appointment process for what was to be a simple repair. They were very professional and helpful.
My wife and I are very satisfied with Capitol City. We recently got my truck from here and before that back in 2017 we bought my wife’s car from here. Both times we worked with Armel who is a great sales associate. We all joked around and had a good time. Even though we probably didn’t make the sale very easy for him😉 The Service team is also very professional and friendly and we have enjoyed working with the service team when needed for routine maintenance. We plan to do business with this team again in the future and ...
Great staff and got us in and out within an hour!
Ed Farr and crew are excellent people.
Great service and they worked hard to get me the best deal! Thank you Armel and Colby! And Kasey in Service is the best!
Pleasant folks and easy process.
Great staff, and really worked with me to get what I needed. My salesman was Armel and although he’s new he made sure to let me know all my choices and helped me walk out with a great deal on my new GMC. Very accommodating and friendly, and customer first driven.
I’m consistently happy with the service from the service department, particularly Kasey Collins. I made an appt for an oil change and asked for a time when it would be quick because I would be waiting with my baby. I went for the appt yesterday. They took it right in, and Kasey also noticed inspection was due next month, so asked about getting that done too so I didn’t need to bring it in again. They had it done in 40 minutes.
Great service! Very polite and the shuttle service was awesome!
Best dealership hands down! The team at Capitol City was wonderful to work with. I would highly recommend them to anyone looking to buy a vehicle.
A huge thank you to Amanda and Colby for helping me find and get into my new vehicle that I absolutely love!
I have to say what a wonderful experience I had , thank you all including Amanda foster and superiors on how they treated me , would I buy again from hell yeah I would , thank you oh so much. God bless you all
I had a great experience with capital on 1-11 when I got my 2018 Chevrolet Equinox. They have been really good about getting back to you when you have questions or need stuff done
Excellent salesman great deal on my new truck
Amazing the car salesman was so nice and we walked away with this beauty...
Ease of making appt for my truck.
Slow and expensive but good service!
Asked GM Service to look at brakes on my 2017 Sierra - advised that tho there was some vibration, there was no danger or evidence of abnormal wear - NO CHARGE! 😊
Good experience with salesman! Free oil change and state inspection offer really takes the cake!!! Recommend them to anyone! Ask for Colby!!
me and Judy worked with Karl. Great guy. a friend of ours told us that he really works hard for you,he will get the best deal for you.. that's the honest truth about Karl. we looked over while he was working a deal for us and his hands were up in the air then on the table. and his head was shaking I wish I knew what he was saying. and after a lot of trips into that other office we got our deal. so pleased how things went. please go see Karl if you want the best ...
Very nice people BUT like most car dealers they waste your time. If you go in with a payment your comfortable with they will always come back with a payment that’s $200 more then what you stated INSTEAD of just being honest and saying “your payment expectations for this vehicle is unrealistic “....very pushy which is why I hate dealerships to begin with. Just stand your ground and don’t budge if you’re not comfortable going up in payment. No matter what crap they fill your head with
Came down for a promotional flyer and left with a car... worked with Coty from Just Drive Events... and left feeling like I got a great car, for a great price! He really beat the standard “car dealership reputation” by being personable, easy going, and honest without pressuring me.
Craig was a great sales man he took care of my mother walked her through getting a car she hasn’t had one for 5 years I would suggest him to anyone thank you very much Craig
Super happy about purchasing this car during the just drive event for my daughter. Safe and affordable and she got the big deal! Free oil changes and tire rotations for three years and free state inspections as long as she owns the car!
Great service and good coffee
Nice place to get a truck
My salesman , for the Buick I purchased, was Armel. I knew my required features and price I was willing to pay. Armel made it happen, he didn’t pressure me and got me exactly what I was shopping for. He took his time going over how the features and functions of the car worked. He drove the car for me while I was a passenger so I could get a different perspective on how the car handled. I was able to check out the control panel of the car and ask questions. It was a pleasure doing business with Armel ...
Mike was great to us. He did a good job with our budget and our banker. He even talked to us on his day off to help get the deal done.
The car was what we wanted, when we wanted, got a very good price. Scott Campbell did a great job answering questions and providing what we needed.